How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Welcome to our Knowledge Base!
What is Civist and what can I do with it?
Available languages for Civist
Which plan fits me best?
How do I install and activate the Civist plugin?
Known incompatibilities of the Civist plugin with other plugins or themes in WordPress
Account / Registration
How do I register the Civist plugin?
I used an incorrect email address for the registration! What can I do?
Data Protection and Privacy
Is Civist GDPR-compliant?
Does Civist use data I have collected?
Does Civist share data I have collected?
How to delete one or all signatures in a petition?
What data processes Civist when a petition is signed?
Can I disable the verification email send by Civist?
Can I change the layout and text of the Civist Verification email?
Why can the same petition be signed several times with one email address?
Can I remove the call to action in the petition form?
How do I create a petition form?
How do I edit my petition form?
How can I remove the signature counter on top of my petition form?
Can I use my own payment service provider?
How and by whom are donations processed?
How do I create a donation form?
I have set up fundraising in the Civist settings and I get an error message "Account restricted". What can I do?
Manage Donation Forms
Can our supporters create their own petitions with Civist?
Can I export or print data collected with Civist?
How do I export my signatures data?
Can I import manually collected signatures into Civist or increase the signature count of a petition?
Where can I find the necessary information for the Mailchimp integration into Civist?
Where can I find the necessary information for the Mailjet integration into Civist?
Help Desk Software