Changing the confirmation and donation emails or their layouts or texts for customers with the free Activist Plan is not possible.
For subscribers of the "Organisation Plan" or "Flexible Plan", it is possible to integrate their email templates with the custom templates of one of our integrated GDPR-compliant email providers (Mailjet or Mailchimp).
In addition, when using custom confirmation email templates, there is the option to use an email-based newsletter subscription flow. In this flow, the newsletter subscription checkbox is removed from the petition form and replaced by a second button in the confirmation email (double opt-in). This button then confirms the signature and the newsletter subscription, which has advantages:
- Improved signature rate
- Improved growth of the mailing list
- Possibility to place legal information near the mailing list opt-in within the email
Users of the Activist plan can still integrate Mailjet or Mailchimp to transfer their "newsletter subscriptions" to the integrated service. They can use these email addresses to send newsletters and campaign updates. Only using custom email templates for our confirmation emails is not possible.
To avoid confusion among supporters about our confirmation emails, some clients solve the problem by placing a piece of information about the confirmation email and its sender, "Civist", near the petition form. Example: "After your signature, you will receive a confirmation email from Civist. Please confirm your signature. Otherwise it will not be counted."
Civist GmbH
Data Protection Officer
Karl-Marx-Allee 91B
10243 Berlin
datenschutz@civist.com (English: privacy@civist.com)
Are you interested in the Organisation Plan or Flexible Plan? Then simply contact our support via the support widget within the Civist plugin in your WordPress or write to us at info@civist.com.
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Kann ich das Aussehen und den Text der Civist-Bestätigungs-E-Mail ändern?
- Verbesserte Unterschriftenrate
- Verbessertes Wachstum der Mailingliste
- Möglichkeit, rechtliche Informationen in der Nähe des Mailinglisten-Opt-Ins innerhalb der E-Mail unterzubringen
Civist GmbH
Datenschutzbeauftragter
Karl-Marx-Allee 91B
10243 Berlin
datenschutz@civist.com (English: privacy@civist.com)
Hast du Interesse an am Organisation Plan oder Flexible Plan? Dann nimm einfach mit unserem Support über das Support Widget innerhalb des Civist Plugins in deinem WordPress Kontakt auf oder schreibe uns einfach an info@civist.com.